How ZenTrade respects and protects your personal data

At ZenTrade, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

We collect several types of information from and about users of our Service:

Personal Information

When you register for an account, we collect:

• Name
• Email address
• Phone number (optional)
• Billing information (for paid subscriptions)

Trading Data

When you use our trading features or upload trade history, we collect:

• Trading history and performance
• Watchlists and portfolios
• Strategy configurations
• Broker connection details (API keys are encrypted)

Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• IP address
• Device type and operating system
• Browser type
• Pages visited and features used
• Time spent on the Service
• Referring website

We use the information we collect for various purposes, including:

• Providing and maintaining the Service
• Personalizing your experience
• Processing transactions
• Analyzing trading patterns to provide insights
• Improving our Service
• Communicating with you about updates, support, and marketing
• Ensuring the security of our Service
• Complying with legal obligations

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may disclose your information for any other purpose with your consent.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

We use industry-standard encryption for sensitive data, including:

• SSL/TLS encryption for all data in transit
• AES-256 encryption for stored API keys and credentials
• Regular security audits and penetration testing
• Strict access controls for our staff

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how you use our Service
• Marketing Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request copies of your personal information.
• Rectification: You can request that we correct inaccurate information.
• Erasure: You can request that we delete your personal information.
• Restriction: You can request that we restrict the processing of your information.
• Data Portability: You can request that we transfer your information to another organization.
• Objection: You can object to our processing of your information.

To exercise these rights, please contact us at support@zentrade.com.

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

Email: support@zentrade.com

Address: 650 NE 32 St #4008, MIAMI, FL 33137